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Service and coverage

Service Area and Coverage Area

What is Service Area and Coverage Area?

A service area is the geographic boundary within which a provider commits to onsite maintenance at the contracted service level.

A service area, or coverage area, in a managed print lease defines the geographic boundary within which the provider commits to delivering onsite maintenance at the contracted service level, typically next business day, without an additional travel surcharge.

Businesses outside the service area may still be able to lease, but should clarify the applicable service level and whether a travel surcharge applies to callouts.

For LeasemyPrinter on the NSW Mid North Coast, the service area covers five town catchments, the Hastings, Macleay Valley, Manning Valley, Great Lakes, and Coffs Coast, with their suburbs listed on each town page.

Each town page maps the specific postcodes and suburbs inside that coverage boundary.

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In short

  • The area covered for onsite service at the contracted level.
  • Outside it, ask about service level and travel surcharges.
  • Covers five Mid North Coast town catchments.

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Frequently asked questions

What does a service area cover?

A service area is the geographic boundary within which the provider commits to onsite maintenance at the contracted service level, typically next business day, without an additional travel surcharge.

LeasemyPrinter covers five Mid North Coast town catchments: the Hastings, Macleay Valley, Manning Valley, Great Lakes, and Coffs Coast.

Can I lease if my business is outside the service area?

Often yes, but you should clarify the applicable service level and whether a travel surcharge applies to callouts.

Each town page maps the specific postcodes and suburbs inside the coverage boundary.

Cyrus Dickie, Founder at Global Document Solutions

Cyrus Dickie

Founder, Global Document Solutions

You deal with the founder directly, from first quote to ongoing support, since 2010.

Authored by Cyrus Dickie, Founder at Global Document Solutions. In the industry since 2010.

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