Managed print and service
Remote Diagnostics
Remote diagnostics is the secure, automated monitoring of a leased printer so faults and low toner are caught before they cause downtime.
Remote diagnostics in a managed-print lease refers to the secure, automated monitoring of a leased printer or MFP by the service provider.
The device transmits status data such as toner levels, error codes, paper jam history, and meter counts to the provider systems, without staff manually checking the machine.
This enables proactive toner dispatch before a cartridge runs out, early detection of developing faults before they cause downtime, and automatic meter submission that removes estimation errors on monthly billing.
On Toshiba eStudio leases through LeasemyPrinter, remote diagnostics are included as a standard feature for the contract term across all five Mid North Coast service areas.
In short
- The device reports its own status to the provider.
- Toner is dispatched before it runs out, faults are caught early.
- Feeds automatic meter readings for accurate billing.
Compare a Toshiba lease for your office
Lease from $189/month ex GST on a 36 to 60 month term, maintenance and toner included. Quote in under 2 minutes.
See it on a lease page
Related terms
- Managed Print Services (MPS)Managed print services (MPS) is an arrangement where one provider supplies, maintains, and supports your whole print fleet under a single contract.
- Meter ReadingA meter reading is the page count recorded by a leased printer, used to calculate the cost-per-page charges billed each month.
- Print FleetA print fleet is the full set of printers and copiers a business runs across one or more sites under a single service arrangement.
- Break-Fix MaintenanceBreak-fix is a reactive support model where you pay for each service call and part only when something breaks, with no ongoing contract.
Enquired on Monday and had a printer installed by Friday. Fast, easy, and exactly what we needed.
We have been using Global Document Solutions for about eight years now and would not go anywhere else.
Get your tailored printer lease quote
From $189/month ex GST · 36 to 60 month term · maintenance and genuine toner included.
No obligation · Same business day response Mon to Fri · Your lease never auto-renews without your written sign-off.
Quick form